Roleway help

Export your data or delete your account

Keep a private backup and understand the difference between sign-out and deletion.

Before you start

Access to your account. For deletion, be ready to verify your identity and current credentials.

Step by step

  1. Open Settings → Privacy & data and request a data export before deleting information you may need.
  2. Save the downloaded JSON export somewhere private. It contains your records and should be treated as personal data.
  3. Use the active-session sign-out control when you only want to end your current session.
  4. For permanent account deletion, read the warning, enter the exact requested account identity and complete the required password/security verification. Confirm only when you intend to remove the account.

Expected outcome

You have a backup, have signed out, or have explicitly completed the account-deletion process you chose.

Troubleshooting

  • Signing out does not delete your records. Deleting a Workspace record is different from deleting the account.
  • If identity verification fails, check the exact requested value and credentials; do not assume the account was deleted.
Open Privacy & data
Updated · Roleway product and support