Use the administration workspace
Manage product settings and support workflows with an authorized admin account.
Before you start
An account with an explicitly assigned administrator role. A regular account cannot grant itself access.
Step by step
- Open Admin with an authorized account and use its navigation to select the relevant area.
- Review plan availability, capacity and payment settings before changing what users can purchase or store.
- Review manual payment requests against actual receipt of funds before approving or rejecting them.
- Manage Help articles through the content controls. Review the title, summary, body and published state before saving.
- Use permitted user-detail and system views to investigate support issues. Keep private content and redacted diagnostic information within the authorized workflow.
Expected outcome
Product configuration and support actions are managed through role-protected controls.
Troubleshooting
- Being able to see a link does not grant admin permissions. Access denial for a regular user is expected.
- Only inspect customer records for an authorized support purpose. Never ask for passwords or provider API secrets.